It sounds like your menu was set as Restricted, which is why the user has to follow a specific order and won't be able to jump to different slides if they haven't visited them yet.
Take a look at the article below for additional information:
My setting was just restricted. See attached image.
It has always worked; only now it doesn't work anymore. I think you have changed something in a new version which went to change the software settings.
Regards.
Fabrizio
Da: E-Learning Heroes [mailto:heroes@articulate.com]
Inviato: lunedì 27 dicembre 2021 15:43
A: Fabrizio Ruscelli
Oggetto: Reply to Problem with course already completed. Message: Can only view slides that you have already seen
Restricted: Learners can view the current slide and any slide they previously viewed, but they can't jump ahead or skip over slides using the course menu.
If you also want to restrict the player navigation buttons, mark the corresponding box to Restrict Next/Previous buttons.
Locked: Learners can only view slides in the order you've designed. They can't jump ahead or skip over slides, nor can they go back to any previously viewed slides using the course menu.
If you also want to lock the player navigation buttons, mark the corresponding box to Lock Next/Previous buttons.
If it's possible to create an Articulate package to share your project, I'd be happy to look closer at your navigation settings and help pinpoint the issue—just click here!
From here, we'll want to take a closer look at your project, so I went ahead and opened a support case on your behalf. You should see an upload link in your inbox, along with instructions on how to share your file. We'll be standing by!
5 Replies
Hi, Fabrizio.
It sounds like your menu was set as Restricted, which is why the user has to follow a specific order and won't be able to jump to different slides if they haven't visited them yet.
Take a look at the article below for additional information:
I hope this helps!
My setting was just restricted. See attached image.
It has always worked; only now it doesn't work anymore. I think you have changed something in a new version which went to change the software settings.
Regards.
Fabrizio
Da: E-Learning Heroes [mailto:heroes@articulate.com]
Inviato: lunedì 27 dicembre 2021 15:43
A: Fabrizio Ruscelli
Oggetto: Reply to Problem with course already completed. Message: Can only view slides that you have already seen
Hello Fabrizio!
We're unable to see a screenshot when you reply by email. Can you try again by attaching it here?
Let's explore the expected behavior of the navigation restriction options:
Restricted: Learners can view the current slide and any slide they previously viewed, but they can't jump ahead or skip over slides using the course menu.
Locked: Learners can only view slides in the order you've designed. They can't jump ahead or skip over slides, nor can they go back to any previously viewed slides using the course menu.
If it's possible to create an Articulate package to share your project, I'd be happy to look closer at your navigation settings and help pinpoint the issue—just click here!
Image
Thank you for the screenshot, Fabrizio!
From here, we'll want to take a closer look at your project, so I went ahead and opened a support case on your behalf. You should see an upload link in your inbox, along with instructions on how to share your file. We'll be standing by!