2 Replies
Brian Batt

Hi Ana,

It sounds like you may need to repair your installation of Microsoft Office.  Please use the following method to repair your Microsoft Office installation:

Office 2010 / 2007:

   http://support.microsoft.com/kb/924611

Office 2003 / 2002 (XP):

   http://support.microsoft.com/kb/821593

Office 2000:

   http://support.microsoft.com/kb/264625

Then restart your computer, and verify that the Articulate add-ins are properly enabled in PowerPoint.  Here's how:

   http://www.articulate.com/support/presenter09/kb/?p=1060

Then test your software again.

If you continue to have issues, please let me know.