2 Replies
Brian Batt

Hi Ana,

It sounds like you may need to repair your installation of Microsoft Office.  Please use the following method to repair your Microsoft Office installation:

Office 2010 / 2007:


Office 2003 / 2002 (XP):


Office 2000:


Then restart your computer, and verify that the Articulate add-ins are properly enabled in PowerPoint.  Here's how:


Then test your software again.

If you continue to have issues, please let me know.