Publishing for Mobile - iPad and Cornerstone Mobile
Jan 23, 2015
Hello,
I need your collective help with a mobile issue on an iPad using Cornerstone OnDemand's mobile app.
I have published Presenter '13 courses that are SCORM 1.2 and set the Publishing for Mobile boxes to use HTML5 and launched via the Articulate app. On my iPad, I access the course using the CSOD app which then SHOULD hand-off the course to the Articulate app to launch. Prior to iOS 8, the hand-off from the CSOD app to the Articulate app worked flawlessly, however since iOS 8, the hand-off no longer occurs. The CSOD app prompts me to download the Articulate app from iTunes but the app is already installed. So I just get stuck in a loop. As a test, I re-published the same course but unchecked the "use Articulate app" box and the course launches on iPad, natively in the CSOD app! Great, right? But if I download the course to view offline, things blow-up again! Can you please share known issues with this scenario? Also, I cannot determine if the issue is with the way the course is published (via Articulate), or if it's a problem with the Cornerstone app or Articulate app. Please, any help is greatly appreciated! I opened a case with CSOD but they are slow to respond and I need answers!!
Thanks all for any assistance you can provide!
Steph
3 Replies
Hi Steph! Looks like you are aware and have posted on our popular Cornerstone thread, so I hope that someone is able to assist you soon.
Worth picking this up - I am having the same issue and cant find a reason why. Also weirdly all our content works on an I phone without downloading the articulate app, but the ipad requires the app but wont download anything to it!!
Hi Ian,
It looks like we may have solved your issue here? I just wanted to link the threads in case but if you still need help, please let us know.
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