I create a self-test in PowerPoint and when I try to publish using the Articulate tab in PPT I get an error message saying that " Presenter was unable to open project file"
Be sure that you are utilizing supported requirements listed here.
When creating, editing, and publishing Articulate Presenter '13 courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.
If you are following all of the above, a simple repair should correct the issue that you are having.
HI, I tried following this instruction too, but when I click on Run as Administrator it says install Powerpoint and try again. Powerpoint is already open on my desktop so not sure what the problem is? Any help appreciated.
4 Replies
Hi Marcy!
Be sure that you are utilizing supported requirements listed here.
When creating, editing, and publishing Articulate Presenter '13 courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.
Thank you I will try this :)
HI, I tried following this instruction too, but when I click on Run as Administrator it says install Powerpoint and try again. Powerpoint is already open on my desktop so not sure what the problem is? Any help appreciated.
Hi there, Sam. I've opened a case for our support team to have a closer look. You'll see an email from us soon.
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