Quiz Sending Passed Status Automatically when Retrying Quiz
I am deploying this course in Saba LMS and I am finding that the course is sending a passed status automatically when a learner re-takes a quiz (in the same session).
Here is the scenario:
1) Learner Fails Quiz (Everything is fine up to this point)
2) Learner clicks on Retry Quiz from results screen
3) The quiz reloads
4) If the learner closes out of the course (not answering any questions) the status automatically changes to Passed
5) If the learner fails the quiz a second time, the status automatically changes to Passed.
I have loaded a test course to SCORM Cloud to test and the Detailed Activity Report is interesting:
Content set success to passed.
Course completion status changed to completed.
Course satisfaction status changed to passed.
Then a few lines down:
Course completion status changed to incomplete.
Course satisfaction status changed to failed.
It looks as though, since Saba received a Passed status, that is indeed what the Learner gets even though they have not passed the quiz. Can anyone provide any assistance/solution?