My customer in the Netherlands has reported that when they hit a key on the keyboard a strang popup appear.
Is there a way to block those popups? I did not even know this could happen until I tried it myself. If I press "e" on the keyboard I get this as well. If I press "v" the presentation view changes, press "b" and a type of notpad shows. If they can't be blocked can you explain to me what they are?
I would say it sounds like a stuck key, but if you are able to replicate, can you tell me how you are able to do so? Perhaps it's a particular browser/shortcut/hot key issue.
Perhaps you could create a screencast showing me the issue that you are experiencing?
4 Replies
Hi Sandy!
Where is the project published? I'm not seeing the same behavior on my end.
I am not sure I understand your question. It was published to my hard drive for an LMS system, zipped up and sent to them via a ftp site.
I would say it sounds like a stuck key, but if you are able to replicate, can you tell me how you are able to do so? Perhaps it's a particular browser/shortcut/hot key issue.
Perhaps you could create a screencast showing me the issue that you are experiencing?
Launch our web-based screen recorder here:
http://www.articulate.com/support/contact/addscreencast.php
Hi Sandy!
Another thought, these are the only keyboard shortcuts that I am aware of, and I wasn't sure if you had checked this setting or not.
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