Sorting Glossary Entries & Font Question

Aug 12, 2015

I'm using the built-in Glossary in Presenter '13. When the course is published, all of the entries are in the order which they were entered, rather than in alphabetical order. When they are entered in Presenter, they go into the Glossary Listing in alphabetical order. But when I Preview/Publish it, they are in the order they are entered

Is there a way to sort the Glossary in alphabetical order?


Also, is there a way to use Font Format in a Glossary entry? In other words, can I underline or bold important words? When entering the text in, I can Ctrl+B or Ctrl+U to format them. But once I save the entry, then go back into it or look at the Definition panel, it is plain text, again.

9 Replies
Christie Pollick

Hi, Adam -- Thanks for your question, and sorry to hear of the issues you are experiencing! I am going to create a sample file to see if I experience the same behavior. In the meantime, could you please maybe share your file so that we can take a closer look for you?

Also, there are a few general troubleshooting steps we can try to see if there is any improvement. Please confirm that you are working locally, and also see this information on Unexpected or Erratic Behavior in Articulate Studio '13. If issues persist, you may want to Repair Articulate Studio '13, and please ensure that you are using the most recent update, as well. 

Adam Larsen

I've attached the Articulate Package, here. The slides are all blank because I started working on the Glossary first.

Yes, I am working locally. I have not repaired Articulate because it requires admin privileges, and our PC Liaison is out for the day.

It looks like I have version 1412.920 (Update 5,) though Update 6 only shows an update to support HTML5 on Chrome, so it probably wouldn't affect this. But, it also requires admin privileges to download the update, so I can't try that, today. :(

Christie Pollick

Hi, Adam -- Please see this Tempshare file for the quick example I put together. I created the Glossary after hitting the "Engage Interaction" button from within the PPT, and then entered the items in the order A, Z, C, B. They sorted themselves correctly, I saved and published and then zipped the published output and loaded it to Tempshare, and the order remained correct for me (and did not revert to the order in which they were entered). 

With respects to the formatting changes, they also appeared to have held on my end, so can you please confirm that you are viewing/testing your published output in the intended environment? As it states in the article, If you view published Articulate Presenter content on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features to fail. 

I will check out your file now and see if I encounter the same difficulties you mentioned, and I will post the Tempshare link after I upload your published output. Thanks for your patience!

Christie Pollick

Hi, Adam -- I attempted to take a look at how you had your Glossary set up when I opened your Articulate package, but I did not see the Engage file. Please take a look at the Articulate Package I have attached, let me know if you have any questions, and please resend the file with the Glossary included. Thanks!

Adam Larsen

Thanks, Christie. I did not create an Engage file. I am using the built-in Glossary in Presenter. (Player Properties>Glossary,) because I will not need to use this Glossary in any other presentations, and it creates only one file to update.

I also did not want the Glossary to be obstructive, and block the presentation/training that will be going on while the agent is consulting the Glossary. The Engage interaction in your Test covers the content, which I would like to avoid. This is another reason I used the built-in Glossary on the left side, rather than using an Engage Glossary.

Everything I put in the Glossary is showing up as I intended, (as a 2nd tab on the left side of the presenter, which I renamed "Vocabulary",) but it is not in a user-friendly, alphabetical order, even though it alphabetizes itself in the Glossary Entry screen, after I type in a new entry.

Christie Pollick

Hi, Adam -- Ok, so I was able to take a closer look at the Glossary style you would like to use, and after discussing it further with one of our Support Engineers, unfortunately, it looks like in order for the entries to appear in alphabetical order upon publish, they would need to be entered that way.

And as for applying formatting (bold, etc.), my apologies, but that is not something that is currently available when using this style of Glossary (as it would be if using the Engage-type glossary I mentioned earlier). If you would like to share your thoughts or suggestions with our Product Development team, you are welcome to do so using this form. Thank you. 

This discussion is closed. You can start a new discussion or contact Articulate Support.