I upgraded to Studio 13 because Studio '09 does not work with PowerPoint 13, and now I have a client that wants me to do some work for them - except that they have Studio '09. My understanding is that 13 is not backwards compatible with '09. Suggestions or options?
You are correct, they are not backwards compatible.
You still own your license for Studio '09, so if you have access to another computer or VM with Office 2007 or 2010, you could still assist you client.
Thank you for your suggestion, but that is not possible. Articulate Studio 13 does not work on my main (newer, Windows 8 / Office 13) laptop, and will continue to not work unless (according to Articulate Support) I uninstall & reinstall Windows 8 - which I cannot afford the downtime & trouble to do. I am currently running Studio 13 on my older, retrofitted laptop with Windows 7 & PowerPoint 10 BECAUSE it won't work on my newer one. And my newer one will not run Studio '09 because Studio '09 is incompatible with PowerPoint 13.
The new client will be purchasing Studio 13 for this project, but a third-party partner is hosting the training on their LMS for the client, and may be asked to do edits and updates in the future. The third-party partner is running Studio '09, and is not ready or able to upgrade to 13. The reality is that it isn't really my problem, but I'm trying to be proactive in helping clients deal with a potential issue in a relationship involving multiple stakeholders.
I was hoping there might be another option, but apparently that is not the case.
3 Replies
Hi Karen!
You are correct, they are not backwards compatible.
You still own your license for Studio '09, so if you have access to another computer or VM with Office 2007 or 2010, you could still assist you client.
Otherwise, you may not be able to assist.
Thank you for your suggestion, but that is not possible. Articulate Studio 13 does not work on my main (newer, Windows 8 / Office 13) laptop, and will continue to not work unless (according to Articulate Support) I uninstall & reinstall Windows 8 - which I cannot afford the downtime & trouble to do. I am currently running Studio 13 on my older, retrofitted laptop with Windows 7 & PowerPoint 10 BECAUSE it won't work on my newer one. And my newer one will not run Studio '09 because Studio '09 is incompatible with PowerPoint 13.
The new client will be purchasing Studio 13 for this project, but a third-party partner is hosting the training on their LMS for the client, and may be asked to do edits and updates in the future. The third-party partner is running Studio '09, and is not ready or able to upgrade to 13. The reality is that it isn't really my problem, but I'm trying to be proactive in helping clients deal with a potential issue in a relationship involving multiple stakeholders.
I was hoping there might be another option, but apparently that is not the case.
Oh, sorry to hear that. Sounds like you had more going on than I realized. I see your case now where support assisted you (00421032).
This discussion is closed. You can start a new discussion or contact Articulate Support.