As I did not purchase the Platinum Membership Plan when purchasing Articulate Studio '09 Pro last year, aside form purchasing an Articulate Live Conference as needed, it appears the only other Articulate support available to me is via the forums, blogs, tutorials, etc that are available online. I just wanted to validate that I am not missing some other option for purchasing technical support as I need to provide this information to my manager.
4 Replies
Hi Becky! I think that you covered most of it, but don't forget you also have access to free Support Cases
You're correct in what we offer 'for purchase' though. Our standard support is pretty awesome!
Hi, Leslie - yes, thanks! I did forget to mention the support cases and I have actually submitted a few in the past. Thanks for the quick reply!
No problem Becky!
pretty awesome you say prove it my experience is it awesomely bad
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