Text in PPT table not publishing
Feb 18, 2015
By
Jim Schoemer
After several generations of proofs with no problems, suddenly the type dropped out of a table built in PPT when publishing. It is located on a PPT slide (not a quiz or interaction), and previews correctly. It just did not publish properly through two rounds of publishing (CD format). The two attached images show the slide when Previewed and Published. I fixed the problem by copying and pasting the slide from an earlier generation of the file, but I don't like these strange things happening. I am working off my hard drive and, since I fixed the problem, I have upgraded to the latest version (upgrade 4). Has this been a problem with others?
9 Replies
Hi Jim,
Thanks for sharing the images here. I haven't seen this as a regular issue within Presenter '13. We're also now on Update 5 of Presenter, so you'll want to use that update.
You mentioned publishing to CD, and I just wanted to confirm you're also first publishing to a local drive instead of publishing directly to a CD or USB?
The version I installed shows as 4.5 in the properties, which is the same as the one currently available. And, yes, I always publish first to my HD, then zip it (also to HD), before distributing.
Hi Jim,
For Presenter '13, you're looking for Update 5 (1412.0920) as you'll see here in the release notes. To check which update you're on, go to the Help tab and click on About Articulate Presenter and you'll see the version/update number listed there.
That's the version I installed yesterday. The problem surfaced with the prior version.
Hi Jim,
Ok, just to clarify - you started seeing this issue when you installed Presenter '13 Update 4 (1409.422) and now you're still seeing the same behavior using Update 5 (1412.920)?
Can you create an Articulate Presenter package to show me one of those slides and how you've set it up?
This problem has not resurfaced since the upgrade, but I have the slide in question for you if that helps. Both the package and the publish.
Hi Jim,
If all is working as expected in Presenter Update 5, than that's what we'd want to hear! If you start to see the behavior again, please let us know.
The same thing is happening to me now. I published this fine many times and then today 2 (of 3) of the PPT-based tables have their test smashed into a few lines at the very top of the tables. Of course it's perfect in PowerPoint. Publishing to Review 360 only.
Hi Alan,
Do you have multiple tables throughout your project? I've seen a similar situation where Text within a Table gets squeezed together if it appears before/after another slide using tables and text. If that matches what you're seeing, I know our team is investigating, and it would help to have additional project files.
With your permission, I'd love to share a copy of your Presenter package with the team. You can share it publicly here, or send it along to our Support Team directly. If it's not the same issue, having the file will help us with additional troubleshooting.
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