Text Shadow Too Dark

Mar 15, 2011

Chandra Ritter
By Chandra Ritter

I'm  having an issue where in PP 2007, I put a shadow on my text. When I publish it, the shadow turns dark black. I've attached pictures for examples. The first picture is what my PP slide looks like, the second picture is what it looks like when I publish it. This is happening on all slides that have a shadow. I'm using elephant font the size varies depending upon the slide.

I'm not using smart art. I've tried changing the color to a light grey, I've also tried having it as a black shadow with a transparency, and neither of those seems to help. Anyone have suggestions? Thanks!

6 Replies
Paul Smit
over 12 years ago08/04/11 at 8:27 am (UTC)

Hi guys!

I've made sure that I'm using text effects and not shape effects now, and the dark shadow problem that I was having has gone (thanks Chandra for pointing that out).

However, I've noticed that the blur that I had on the shadow is lost during publishing.  It only seems to happen to text.  I have ppt shapes on the same slide with blurred drop shadows that have rendered perfectly. Does anyone know a fix for this?  I'm using PPT 2010 and Articulate 09.

Thanks!

Brian Batt
over 12 years ago08/04/11 at 9:52 am (UTC)

Hi Paul,

Would you mind submitting a support case to us so that we can take a closer look at the issue?

Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

http://www.articulate.com/support/presenter09/?p=457

Upload the resulting zip file from your computer to our server using this upload form: 

http://upload.articulate.com

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.

This discussion is closed. You can start a new discussion or contact Articulate Support.