troubleshoot on Note display

Hi xiaoming & welcome to Heroes,

First, the issue may have something to do with the player template that you're using.  Can you replicate the issue if you publish with the Corporate Communications template?

If you continue to have issues, please try the solution in the link below:

http://www.articulate.com/support/presenter09/kb/?p=3598

Hello Heroes,

Thank you for replying the issue.
I did as you said, published with Corporate Communications template,
but the result is the same.
I also tried according to the link solution, the result is same too.

In my presentation.xml, the number of the first is 91,
just change 91 to 384, is that ok?

Hello xiaoming,

Yes, please try changing it from 91 to 384 to see if that resolves the issue.  If you continue to have problems, submit a support case to us by using the link below:

http://www.articulate.com/support/contact/

Hello Brian Batt

I have submitted a support case to you by using the link.

Thanks again

xiaoming