Upgrade problem
Dec 10, 2013
Hi
Can anyone PLEASE help me. I have downloaded the latest upgrade and now when I go into either existing (saved) or when I try to create a new engage or quiz maker interaction it won't let me put my cursor into the dialogue box and therefore I can't write anything. Furthermore, My existing dialogue now has no spaces so it looks like this;
Hiandwelcometothiselearningmodule
If anyone can help I'd be hugely grateful.
Kindest regards,
Trevor
1 Reply
Hi Trevor,
Sorry to hear that you're running into some trouble with the upgrade. Hopefully we'll be able to get you up and running soon :)
First, please try the troubleshooting steps outlined in the following article:
The Articulate Tab on the PowerPoint Ribbon Is Missing
(This should also resolve an unresponsive Articulate Ribbon)
Also, please make sure that you're working with local project files:
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.
If that doesn't fix the problem, please try repairing Studio '13:
Articulate Support - How to Repair Articulate Studio '13
If you're still experiencing these issues, please try the following troubleshooting steps:
Unexpected or Erratic Behavior in Articulate Studio
Let me know if you try all of those suggestions and still have trouble.
Thanks!
This discussion is closed. You can start a new discussion or contact Articulate Support.