I found some similar threads, although they all seem Moodle specific, which I wasn't sure if that was your LMS.
This one describes the information that needs to be included in the reporting/tracking options for Moodle to recognize the file, same directions here with a bit more information about ensuring you've zipped the file correctly.
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Hi Thariea and welcome to Heroes!
I found some similar threads, although they all seem Moodle specific, which I wasn't sure if that was your LMS.
This one describes the information that needs to be included in the reporting/tracking options for Moodle to recognize the file, same directions here with a bit more information about ensuring you've zipped the file correctly.
Here is a more general troubleshooting article.
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