Using the Whiteboard template - smaller once published.

I would check to make sure that your slide dimensions are supported by Presenter:

http://www.articulate.com/support/presenter09/kb/?p=202

Thanks for your reply, I used the link you gave me and the page is set up correctly. What can I try next?

Hi Elspeth,

Is this the whiteboard template you're using? http://community.articulate.com/downloads/p/1460.aspx 

Or, can you post a link to the one you downloaded? Just want to be sure I'm looking at the same one you are.

David

It is in here http://community.articulate.com/downloads/p/848.aspx and is the rounded corner one. Thank you for helping!!!!

Okay, just gave it a go and it worked fine on my end. Can you .zip and post a sample PowerPoint with the image inserted so I can take look at yours?

I hope this works

Hi and thanks! That did work.

I think I know why this is happening. Did you by chance first open the Display Board in another application and then save again as a .png?

It appears the display board graphic was opened in another graphics editor and then resaved. I think that because the image is sized differently from the original graphic. I also noticed the graphic doesn't have the transparency around the corners like the original graphic.

Here's a quick screencast on how I worked with the images: https://player.vimeo.com/video/204933183

Can you try re-downloading the graphics and then re-inserting the one you want to use?

Fixed!!!! Thank you SO much for your prompt and all encompasing help!!!! This site rocks.