video doesn't play on Sharred Drive

Feb 14, 2011

I published a course for CD and I downloaded the zipped file directly to a shared folder on a network drive and then selected “extract all” in the shared folder.  I launched the course from the shared folder and all of the slides are fine except the slides with video. 

4 Replies
James Brown

Make sure of your video paths are correct and that they were correctly extracted. Basically when you embed video the presentation is looking at the location where you said they were located during creation of the presentation. Check your video links. Make sure they are not pointing to say a particular drive, i.e. c:\articulate\videos\...

Instead you want something like ..\videos\myvid.swf or whatever your file is.

Matt Shiells-Jones

I have just discovered that publishing and viewing the content will work on most shared drives.... however...

you need to map a network drive to the location of the shared content (i.e. if you publsihed in '\\shared\staff\e-learning\quiz1' where 'quiz1' is the folder containing 'player.html', you would need to create a mapped network drive on your PC that maps to "\\shared\staff\e-learning").

This worked for our company when we tried it.  Basically create a 'Z:' drive or similar that directly maps to the folder above the one that contains your content, so for the example above when you access drive 'Z:' from 'My Computer', it actually shows you all the files contained within '\\shared\staff\e-learning'.  When we did this, it worked instantly - seems to be an issue with locating content across network locations, but when added as a local drive, it worked perfectly!

Julie Baird

James Brown said:

Make sure of your video paths are correct and that they were correctly extracted. Basically when you embed video the presentation is looking at the location where you said they were located during creation of the presentation. Check your video links. Make sure they are not pointing to say a particular drive, i.e. c:\articulate\videos\...

Instead you want something like ..\videos\myvid.swf or whatever your file is.


How do you check the links to the videos. I need to alter mine as when I point to the shared drive it comes up as P:\ and if I open from there everything is fine. But when it opens under a hyperlink the drive name changes to \\usbofs1\data\ and the package videos won't play

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