I have a quiz with two sections of 12 questions each with randomization of each for six questions. When I publish it and check it - it freezes on last question and does not advance to the results page. The presentation is created in Articulate presenter.
When I publish it by itself in quizmaker it publishes and works fine. Even importing it into storyline it works ok. I don't want to redo the whole course in storyline right now.
I haven't heard of any reports. Let me get one opened for you and I'll send you an e-mail so that you can upload the file. Sorry for the inconvenience.
12 Replies
Hey Brenda and welcome to E-Learning Heroes :)
Sorry that you're running into an issue with this.
Would you be able to share your Articulate Package for us to take a look?
Yes how can I get that to you?
Hey Brenda,
Sorry about that. You can attach directly to your forum reply via the 'Add Attachment' button below:
Or if you need to share privately, you can do so here.
Thank you for your assistance. I have uploaded my content.
No problem Brenda.
If you'd like to share the case number with me, I'd be happy to follow along as well.
Hello Leslie,
I have not been given a case number.
Oh no, when you successfully submit a case you should see a pop-up with your case number.
I just did a quick search and I'm not seeing one for you, so it must not have gone through.
Can you try to get that submitted again? Sorry about that.
Everytime I go to submit a case it freezes. Hmmmm
I haven't heard of any reports. Let me get one opened for you and I'll send you an e-mail so that you can upload the file. Sorry for the inconvenience.
Great thank you please send directions to upload file as well.
Is there any cost for opening a ticket?
I did include directions and there is no cost to work with our support engineers in a support case.
Great – got your email and will get the package and directions to you asap.
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