Attempt date on customized report
Sep 09, 2012
By
R. Paschal
Hi,
I have set our local time zone to Japan (GMT+9). When I created a customized report I noticed that the attempt date shown on the report was 9 hours ahead form the actual time.
The attempt date on pre-formatted reports are shown correctly. It seems that attempt dates on customized reports are converted to the local time again by adding 9 hours. It means if I work on certain content today at 14:00 pm I will get a customized report with Attempt Date 23:00 pm today which is the future tense. Since I plan to create many customized reports, it is necessary for us to know the correct attempt date and time. Will you please verify this issue?
Thank you for your support.
2 Replies
Hi R. Hozaki,
If you wouldn't mind submitting a support case, we'll be glad to take a look for you. Please make sure to include your file and whether you are using an LMS or Articulate Online.
Always Happy to Help,
Adrian
Hi Adrian,
I submitted the case with the file. Thank you!
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