Branched feedback incorrect answers not working correctly.

Hi Brandy,

Once you branch away from the question, it's not possible to re-answer the question.

If you'd like to see additional support for retries & mixed branching, please submit a feature request to us by using the link below:

http://www.articulate.com/support/contact/feature/

I didn't branch away from the question, it's still in the same question group.

I'm trying to do it like this tutorial shows...about 30 seconds into this tutorial she answers the question incorrectly and it goes to a branched slide for incorrect, then it goes back to that question where they have to re-answer it correctly before moving on to the next question.

http://www.youtube.com/watch?v=mZLLFEd5Eqc

I can't figure out what I did differently, that it won't allow them to go back to that same question to try and answer it again.

Hi Brandy. The issue is that you are not allowed to retake a question. How they got around that is that they duplicated the question and the incorrect feedback branched them to the different version of the same question. Make sense? Another thing you could do would be to not branch and just use the built in feedback for the question if they get the answer correct or incorrect. Incorrect will allow them to retake the question for the number of times you specify in Scoring -> Attempts.The default action of a correct answer is to go to the next question or slide so really no need to use branching at all.

Thanks Justin,

I didn't realize they were duplicating the question. I needed it to branch since I am using transparent slides...can't read the question feedback box. I'll duplicate so they get 2 tries. I'm glad you explained it to me, thanks.