Don't show my score

Hi Pablo, and welcome! The score should appear on the result slide at the end of the quiz. Have you enabled that? Here's how.

Ciao Pablo, vedo che sei italiano, o quantomeno che vivi in Italia. Benvenuto sul forum, sono certo che ti troverai benissimo e che avrai occasioni per approfondire la tua conoscenza dei prodotti Articulate.

A presto!!

Hi janette.

Yes, I've enabled, in the pass result slide, the following varibles.

• Display passing result slide
• show user's score
• show passing score
• allow user to review quiz

When I finish the quitz, it show me the title with the correct variable, my score label but without my points and my passing score label but without my minimun score.

I've the same problem with fail result slide.

My PC is Windows 7 Enterprice, with sp1 and 64 bit.

I wonder if the Windows regional setting has anything to do with the score not being handled properly. Can you take a look at this article, especially the steps for Regional and Language options, and see if the suggestions there help? http://www.articulate.com/support/presenter09/kb/?p=2330

Gabriele,

Si vivo en Italia.

Ho il problema che una volta finito il quitz, quitmaker non mi fa vedere ne il mio puntegio ne il minimo per passare.

solo che dopo se mando i dati al portale, questo me li salva correttamente.

non so cosa possa essere il problema.

Nothing Jeanette,

An additional information, If I do the quitz in the site and send the score. I see the correct score in the DB.

Hmm. when you go to slide view of your result slide, is the placeholder showing up there, as in the screenshot below? If all looks fine on the slide but the score still doesn't show up when you publish, probably best to submit a support case so a support engineer can take a closer look at what's going on. Once you do, you can then upload your files here. Thanks Pablo!

Yes, this is my slide:

and when I finish the test I see it

Hi Pablo,

Go ahead and send us your files if you'd like. That way we can get a better look at what the issue might be. You can send them to us by following the instructions here:

http://upload.articulate.com/

And after you've submitted the case, feel free to leave your case number here. Thanks!

Hi Peter,

I uploaded a quitz.

when I used Win XP 32 bit it run properly. Now with Win 7 64 bit I have this problem.

Hi Pablo,

The operating system itself would not be the issue here. If you'd like, you can have a look at the system requirements here:

http://www.articulate.com/support/presenter09/kb/?p=292

But for your particular issue, I'd still recommend submitting a case for us to review:

http://upload.articulate.com/

Yes, I've already opened a problem this morning and I've sent a quitz

Thanks, Pablo. Looks like it's been received. Our excellent support staff will be in touch with you shortly. Thanks for your patience!

The problem was the font. I've changed my PC and I've forgotten to install its font.

Thank you

Thanks for updating us, Pablo! Glad you've got it resolved.