I recently migrated to the new Articulate Studio 360. I opened up an old module (built using Articulate Studio 13) which has timed quizmakers (end after 15 mins) throughout it. After updating the module and publishing it. I noticed that when the quiz time elapses instead of moving onto the next slide it minimizes the current slide and the next slide (see attachment). Can somebody help me to resolve this issue.
Thanks for that image - it looks like you took this screenshot in Preview? I'm curious if you've also tested the published output and seen the same thing or not? I haven't found any similar reports of this behavior, but I'd like to take a look at your Presenter package if you're able to share. That way I'll be able to check all your settings and do some additional testing.
You can upload here using the Add Attachment button or if you need to share privately you can always send to our Support Team.
I have published the module with the same result. The attachments show what happens when the time for the quiz comes to the end and what happens when I click forward. The presenter package I have is the part of the studio 360 package.
Thanks for the added image, Gary. Did you mean to include the Presenter package here? If so, it wasn't attached. Since it looks like you're using a Quizmaker inside a Presenter course, sharing the whole package will be needed for us to take a look at and offer additional troubleshooting.
Thanks, if you need to keep this file and the results private I'll start a support case for you. That way our team can share details with you directly and not have the files shared here in ELH.
You'll see an email notification shortly, and I've deleted your earlier post where the file was shared.
4 Replies
Hi Gary,
Thanks for that image - it looks like you took this screenshot in Preview? I'm curious if you've also tested the published output and seen the same thing or not? I haven't found any similar reports of this behavior, but I'd like to take a look at your Presenter package if you're able to share. That way I'll be able to check all your settings and do some additional testing.
You can upload here using the Add Attachment button or if you need to share privately you can always send to our Support Team.
Hi Ashley,
I have published the module with the same result. The attachments show what happens when the time for the quiz comes to the end and what happens when I click forward. The presenter package I have is the part of the studio 360 package.
Thanks for the added image, Gary. Did you mean to include the Presenter package here? If so, it wasn't attached. Since it looks like you're using a Quizmaker inside a Presenter course, sharing the whole package will be needed for us to take a look at and offer additional troubleshooting.
This post was removed by a moderator
Hi Gary,
Thanks, if you need to keep this file and the results private I'll start a support case for you. That way our team can share details with you directly and not have the files shared here in ELH.
You'll see an email notification shortly, and I've deleted your earlier post where the file was shared.
This discussion is closed. You can start a new discussion or contact Articulate Support.