Matching drag and drop - result report

Jun 04, 2013

Hello there,

I have a quiz including 3 matching drag and drop questions and would like to upload it to Sumtotal for release.

But for all matching drag and drop questions, it reports not correct or incorrect, but NULL.

So..when I take the quiz, sometimes 100%, sometimes 98% even I answer all questions correctly.

Any thoughts? or anything I need to set?

Thank you!!!


3 Replies
Christine Hendrickson

HI Weiwei,

Have you tested your course in SCORM Cloud? This would help us determine if the issue is Articulate related or if it's on your LMS's side. If you're using AICC content please take a look at the article below for testing information:

Articulate Support - Testing AICC content at SCORM Cloud

If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on.

If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team. 

The articles here and here may also help clear up common LMS issues.

Let us know how it turns out.


Vivian cai

Hello Chris,

Thank you for your reply.

I tired it with SCORM Cloud, it works. But it doesn't always work. uhhh..

We have our own Sumtoal LMS system and technically when we publish the quiz with the arituclate presenter using SCORM 2004, it should run a report after we complete it, showing which question is correct or not.

Other questions are fine, the results are all clear, except matching drag and drop questions: it only show NULL, not showing whether correct or not. Sometimes I got 100%, sometimes 98%..but I didn't know which I answered wrong even.

Can I send you my file and could you please check it for me?

Thank you.


Christine Hendrickson

Hi Weiwei,

That definitely sounds strange. Sure! You're more than welcome to send it over to us.

If you're inserting the quiz into a Presenter presentation, please include the entire presentation. Please create an Articulate Presenter package by following the steps in the following article:

Send to Articulate Presenter Package

 Attach the .ZIP file to the second page of the form below.

If you're using a standalone quiz, just attach the .QUIZ file to the second page of the form.

Submit a Support Case

Please be sure to include a description of your issue and also include the URL for this thread in the case. Also, if possible, please share the case number with me, so I can follow up with you in this thread. You're welcome to share the case number in this thread, or send it to me in a private message.


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