What would cause files to disappear from the "Open a recent quiz" list when you open Quizmaker?
Last week I published 4 different courses in Presenter that included quizzes. As of today, none of the quizzes show in my recent list nor can I find the actual files on my hard drive! Yikes!
What could possibly cause my files to disappear over a weekend????
Yes- always work with files on my hard drive. And they were in the same folder as my Presenter files. Did a search on all folders in my hard drive and that returned none of the files I'm after.
Do you have any back-ups? Presenter and Quizmaker wouldn't have any effect with regards to a file's deletion. Here is a helpful article on how to back up your e-learning files. I would suggest opening a Support case, but other than us taking a look at your machine and doing a search for the files ourselves, there isn't really much else that can be done.
The same thing happened to me, I reviewed a course that had 15 questions in the quiz and the quiz is now gone! I have had trouble ever since downloading the update.
5 Replies
Hi Jo,
I'm not sure. Were you working locally? Were your quizzes in the same location as your Presenter files?
Adrian
Yes- always work with files on my hard drive. And they were in the same folder as my Presenter files. Did a search on all folders in my hard drive and that returned none of the files I'm after.
Hi Jo,
Do you have any back-ups? Presenter and Quizmaker wouldn't have any effect with regards to a file's deletion. Here is a helpful article on how to back up your e-learning files. I would suggest opening a Support case, but other than us taking a look at your machine and doing a search for the files ourselves, there isn't really much else that can be done.
I wish there was more that we could do,
Adrian
The same thing happened to me, I reviewed a course that had 15 questions in the quiz and the quiz is now gone! I have had trouble ever since downloading the update.
Hi Daniel!
Looks like I just addressed a similar post here.
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