You must pass the quiz in order to continue

I'm  in articulate and I have inserted a quiz at the end of the course. I allow the learner to re-take the quiz 2 times (a total of 3 attempts). When I fail the quiz for the third time, I receive the failure slide. "you did not pass"

When I click "Finish" I get the message "Notification, You must pass the quiz in order to continue."

My quiz properties (as shown within articulate) are

When user passes: Goes to Next slide

When User fails: Goes to another slide within the presentation.

Allow user to leave quiz = At any time

User may view slides after quiz: After passing quiz

Show in menu as: Multiple items (I have tried both Single and multiple, no difference).

Why am I getting this? How do I allow the learner to proceed to the slide indicated when they fail the quiz?





24 Replies
Gail Gubser

Hello.. looking for some help please.  I have been trying to get this slide fixed and to no avail.  I do not want the user to continue until they pass the quiz.  I have tried multiple scenarios and the next button is still allowing them to go to the end.  The book does not help nor have i found the accurate answers  in the discussions.... please help me :-)  

Leslie McKerchie

Hi Gail!

It's fine - just explains our miscommunication.

If you've tried to share your .story file here, it didn't come through. Looks like you replied via e-mail and that will not allow your attachments to come through, but does include your signature.

You are welcome to pop in and edit that if needed.

If you can share your .story file with me here, you can do so via the 'Add Attachment' option in the bottom left of the reply window.

If you need to share privately with me, you my do so here.

Leslie McKerchie

Hi Gail!

Please be sure to click 'View' in the bottom of the e-mail reply to reach the actual forum page.

I do not see a support case for you and it looks like you are still replying via e-mail - which is indicated by your signature being included in all of your replies. 

Again, pop in the forums, feel free to edit your previous replies to remove your signature, and then utilize the 'Add Attachment' option in the bottom left of the reply window to include your file. You should not need to zip it.

Ashley Terwilliger-Pollard

Hi Gail,

Did you upload using the link Leslie shared or try to attach here in the forums? I don't see anything attached to your most recent replies nor do I find a case based on how your name is listed here in the E-Learning Heroes community. If you used the case form you should have seen a pop up immediately upon submission to confirm it, and then you would have gotten an email from with a confirmation. 

Theresa Halverson

I see this is an old thread, but I am having the same problem as the first writer -- where even after passing the quiz with 100%, a notification box pops up saying "You must pass the quiz in order to continue." I'm using Presenter 360.

It's set up:

On passing, finish closes window

On failing, finish goes to a slide #

Allow to leave quiz after completing quiz

View slides after quiz after passing quiz

Show quiz as single item

I've tried mixing things up but nothing changes it. I've attached the quiz so you can take a look. Thanks so much!