Mouse Sync Mar 04, 2014 By Emily Cullen I have installed Replay and I am running Windows 8.1. My video does not show the mouse where the mouse actually tracks - it is up and to the left of the actual position. Is there a way to correct this?
Ashley Terwilliger-Pollard Staff 10 years ago03/04/14 at 1:09 pm (UTC) Hi Emily, I'd first check on what your DPI setting is, as we recommend a DPI of 96. Next, you'll also want to make sure that the video hardware acceleration is turned on as described here.
Emily Cullen Author 10 years ago03/04/14 at 1:47 pm (UTC) Attached is the information dxdiag says to send to you... dxdiag.txt
Emily Cullen Author 10 years ago03/04/14 at 1:54 pm (UTC) Apologies, I tried the second one first. The first one (setting DPI=96) worked. Thank you
Ashley Terwilliger-Pollard Staff 10 years ago03/04/14 at 1:58 pm (UTC) Thanks for the update Emily - and glad that the DPI setting worked for you!
4 Replies
Hi Emily,
I'd first check on what your DPI setting is, as we recommend a DPI of 96.
Next, you'll also want to make sure that the video hardware acceleration is turned on as described here.
Attached is the information dxdiag says to send to you...
Apologies, I tried the second one first. The first one (setting DPI=96) worked.
Thank you
Thanks for the update Emily - and glad that the DPI setting worked for you!
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