I was making a series of videos using Articulate Replay 360. Everything was working fine until I saw there was an actualization for Replay, so I installed it.
However, after the actualization I have been trying to record my screen, but I keep getting the message of "Cannot connect to the selected microphone". The only thing that changed between the previous recordings and this new ones is the actualization.
I have tried reinstalling Replay but the problem persists. How can I solve it?
Sorry, you're running into this issue with Replay not recognizing your microphone! Have you tried disconnecting the device you're using from your computer and then reconnecting?
If that doesn't do the trick, would you mind reaching out to our team directly to begin troubleshooting? Use this link to connect with a Support Engineer.
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Hi Paola!
Sorry, you're running into this issue with Replay not recognizing your microphone! Have you tried disconnecting the device you're using from your computer and then reconnecting?
If that doesn't do the trick, would you mind reaching out to our team directly to begin troubleshooting? Use this link to connect with a Support Engineer.