Scrambled steps

Aug 15, 2018

Hi!

My team is building training materials using Articulate Rise. When we use the Timeline mode and then publish the job aid (no matter if you publish it in Review mode or any other mode), the steps sometimes get all scrambled! This means that we patiently put each step instruction and its screenshot in the right order only to have them scrambled after publishing. We do many rounds of reviews before publishing, so we know it's not a human error. Can you please assist us?

Thanks!

Vicky

 

1 Reply
Crystal Horn

Hi there, Vicky.  It sounds like the steps are getting out of order when you view the exported course.  Is the content of each step getting mixed up with other steps as well?

We are looking into an issue where if you drag the items on the timeline to the left, the steps are getting out of order.  Is this what's happening to you?

If that's not quite right, let me know, and feel free to share a Peek.  We'll dig in!

This discussion is closed. You can start a new discussion or contact Articulate Support.