5 Replies
Crystal Horn

Hi Lou!  Thanks for reaching out. Are you inserting a video from a file?  The expectation is that the aspect ratio of your video will be maintained.

It sounds like you're seeing something different. Can you share either your .story file, or even just the video file here? Also, which version of Storyline are you using?

Noriel Carrera

Yo inserté un vídeo con aspecto de 16:9 y luego abrí la ventana de EDITOR de VÍDEO, entonces le apliqué el recorte a las áreas negras superior e inferior que Storyline había agregado. Y de esta manera me quedó con la proporción 16:9 original. Estoy usando Storyline 360 ver. 3.21

Ashley Terwilliger-Pollard

Hi Noriel,

It sounds like you've shared a method to help keep the video sizing set as you'd like. Thanks for sharing that here with folks! 

I also wanted to let you know that the latest update of Storyline 360 is build 3.31.19951.0. I'd suggest updating to the latest version of Storyline as well.