2 demos - one runs and the other runs sporadically

Oct 04, 2012

Marji Taylor
By Marji Taylor

I've created two story.html files.  One runs just fine- no issues.  The second demo runs fine on Firefox but runs sporadically on IE or will not run at all on about half of the computers with IE that we test it on.   All of our PCs have the same settings and applications are up to date. 

I did get an error message from IE and I looked at the code for both demos and found no differences.

Object Expected

Story.html                           Line 162

Code:0                                  Char:2

I have to get these demos out to our crew... I already missed the deadline.

Thanks,

Marji

3 Replies
Nancy Woinoski
over 11 years ago10/05/12 at 12:23 pm (UTC)

Hi Marji - I think your best bet at this point would be to submit a case to Articulate to see if they can determine the problem.

You should, if possible, upload your story file (possibly both so they can compare them) when you submit your case.

It is hard to determine the problem at this point without seeing your source files.

When you submit your case, also try to be as specific as possilbe about which version(s) of the browsers are encountering the error.

here is the link for submitting a case.

http://www.articulate.com/support/contact/

good luck.

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