2 triggers TextEntry what to do

May 28, 2014

By Peter Faulhaber

Hi,

I am using a Essay interaction. But now I get 2 triggers for the textEntry. I cannot delete one.

At first I got 2 different variables. When I click the TextEntry field, one trigger light up.

Now I change the second trigger with the same variable as the first trigger.

5 Replies

Ashley Terwilliger-Pollard
Staff

almost 10 years ago05/28/14 at 10:56 am (UTC)

Hi Peter,

It sounds like this file is having some particularly odd behavior? I'd first want to check that you were following along with these guidelines to prevent odd behavior in your Storyline files:

Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior.
You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).
Avoid using special characters, accents orsymbols in your file names.

You may also want to try importing this file into a new file to resolve any odd behavior.

Please let us know how it goes after checking into those elements.

sebastjan f

over 9 years ago09/07/14 at 12:23 pm (UTC)

Hi all,

ran into exactly same thing. Any update?

regards

Sebastjan

Leslie McKerchie
Staff

over 9 years ago09/08/14 at 7:53 am (UTC)

Hi Sebastjan!

Did you try the resolution that Ashley shared above?

Ashley Terwilliger said:

Hi Peter,

It sounds like this file is having some particularly odd behavior? I'd first want to check that you were following along with these guidelines to prevent odd behavior in your Storyline files:

Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior.

You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).

Avoid using special characters, accents orsymbols in your file names.

You may also want to try importing this file into a new file to resolve any odd behavior.

Please let us know how it goes after checking into those elements.

sebastjan f

over 9 years ago09/08/14 at 7:56 am (UTC)

Hi,

yes - tried all above before re-posting the issue here. Have an open support case as well.

regards

Leslie McKerchie
Staff

over 9 years ago09/08/14 at 8:20 am (UTC)

Thanks for the update Sebastjan! I can see where you have submitted your support case (00419729) and are working with Jonathan.

2 triggers TextEntry what to do

5 Replies

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