Access from another computer

May 28, 2020

Hi all,

I wanted to access to articulate storyline from another computer and when I wanted to open course I got a notice that a file is beeing used by antoher process and I need to make a copy.. The print screen in attachment. Does somebody know what could be the problem and how to solve it?

Thank you and BR,

Gregor

1 Reply
Ren Gomez

Hi Gregor,

Happy to help clarify! Usually, when that error comes up, it's because you're trying to access the file from a network drive. This article provides tips on how to avoid those errors when working with Storyline projects.

If you do have the file saved locally on the computer that you're trying to access it with, check to see that it's not syncing with OneDrive or another file storage solution.

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