We have created few accessible courses using Storyline 360 (version 3.43). Accessible behavior of these courses is fine with JAWS-19 when viewed on Chrome. But when tested on voiceover via mac with safari and the screen navigation methods appear to differ from how it does on JAWS. The voiceover focus is still not outlining the correct text, the navigation seems out of sorts. Screenshots attached.
Thank you for raising this. I see Jarlan from our Support team has ownership of your case, so I've shared your post with him as we work on the next step.
Just to clarify, it sounds like you were also noticing some functional differences between the accessibility tools on a Mac versus the JAWS screen reader? I'd be happy to help!
JAWS screen reader and VoiceOver for Apple products can perform differently as they are from different groups of developers. Would you be willing to share a screen recording or screenshot of the behavior you are noticing so we can get a better idea of what you are experiencing on your end?
3 Replies
Hi, Prabhakar!
Thank you for raising this. I see Jarlan from our Support team has ownership of your case, so I've shared your post with him as we work on the next step.
You're in excellent hands!
Any follow up on this?
Hi Fina!
Thanks for reaching out!
Just to clarify, it sounds like you were also noticing some functional differences between the accessibility tools on a Mac versus the JAWS screen reader? I'd be happy to help!
JAWS screen reader and VoiceOver for Apple products can perform differently as they are from different groups of developers. Would you be willing to share a screen recording or screenshot of the behavior you are noticing so we can get a better idea of what you are experiencing on your end?
Looking forward to hearing from you!