Action Fine Tuning Problem

May 09, 2014

Hello,

75% of the time I try to edit Action Fine tuning my Storyline project freezes is this a known issue or is there anything I can do about it?

Thanks,

Mike

1 Reply
Christine Hendrickson

Hi Mike,

I'm not aware of any known issues with the Action Fine Tuning tool that would cause your project to freeze.

First, please make sure that you're working with a local project file when you modify or publish your project. If you're working on a network drive, or any other external storage, that might be causing the trouble. 

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

Please make sure you're running the most recent version of Storyline. Articulate Storyline Update 5 includes bug fixes, performance improvements, and HTML5 output enhancements. Click here for details.

If you're already working locally with your Storyline project files and you've updated, it may help to run a quick repair:

Articulate Support - How to Repair Articulate Storyline

If you continue to have this trouble, please let us know if this seems to happen with a specific project, or if this happens in a new Storyline file.

Thanks!

This discussion is closed. You can start a new discussion or contact Articulate Support.