activation key not working in my reinstalled pc. Nov 10, 2012 By Han Li Hi, i have recently re-installed my pc, i used storyline on my mac with parrallel and a pc. After reinstalling my pc, i can't activate storyline with my serial number. Thanks in advance for your help.
Geert De Rycke over 11 years ago11/11/12 at 12:28 pm (UTC) Hi Eddie, I recently got a new PC, When installing an activating SL the system came back to me and told me that my licence was already used. It then send a message to teh SL helpdesk, I needed to send them the Serialnumber of SL and my machine key. After 5' I received a n activation key and all went well Cheers Geert
Peter Anderson Staff over 11 years ago11/12/12 at 8:44 am (UTC) Hey Eddie, You can contact our support team here, and they'll get you up and running. Thanks!
Han Li Author over 11 years ago11/14/12 at 9:38 pm (UTC) Thanks a lot for your time guys. I've received the activation key just today.
3 Replies
Hi Eddie,
I recently got a new PC, When installing an activating SL the system came back to me and told me that my licence was already used.
It then send a message to teh SL helpdesk,
I needed to send them the Serialnumber of SL and my machine key.
After 5' I received a n activation key and all went well
Cheers
Geert
Hey Eddie,
You can contact our support team here, and they'll get you up and running. Thanks!
Thanks a lot for your time guys.
I've received the activation key just today.
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