activation key not working in my reinstalled pc.

Nov 10, 2012

Hi,

i have recently re-installed my pc, i used storyline on my mac with parrallel and a pc. After reinstalling my pc, i can't activate storyline with my serial number. 

Thanks in advance for your help.

3 Replies
Geert De Rycke

Hi Eddie,

I recently got a new PC, When installing an activating SL the system came back to me and told me that my licence was already used.

It then send a message to teh SL helpdesk,

I needed to send them the Serialnumber of SL and my machine key.

After 5' I received a n activation key and all went well

Cheers

Geert

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