Answer variant depending on laptop vs tablet

Nov 02, 2023

We have a quiz that when an answer is typed in on a laptop is marked correct, but when answered on a tablet is marked incorrect. Any ideas on why this might happen?

3 Replies
Eric Santos

Hi Kristin,

Thanks for reporting this issue regarding a different quiz result between your laptop and tablet. That behavior does sound strange and is a great troubleshooting opportunity for our support team! 

Would you be willing to share a copy of your Storyline file in a support case so our Customer Support Engineers can take a look at it? We'll delete it when we're done testing! Kindly include the following details as well:

  1. Laptop model and operating system
  2. Tablet model and operating system
  3. Affected slide number/s