So the issue isn't with the template as the template just has regular quotation marks, both forward and backwards facing. These import into Storyline 360 as: ‘and ’.
So in other words, if I wrote, "Have a nice day" it would import from Notepad as ‘Have a nice day’
I'm pretty sure the issue is that I need to tell Storyline to just use regular "straight" quotes and not the curved ones, but I'm not sure how/where to do that, or even if it's possible.
I tried recreating the issue as well in Storyline 360 Update 40, but I am also not seeing those characters after import. Here is what my sample slide looked like after importing the .txt file using Notepad:
May I ask if you couldshare the .txt file with us for further troubleshooting? You could either share it to this thread or share it with us privately here. We'll let you know our findings and will delete it after having a closer look!
I looked around for the thread, and unfortunately, I don't see any .txt files attached to any of your replies! Let us know if you find the thread and we'll continue investigating!
The issue isn't with the text file, it's either my machine or an issue with the software when trying to import the text file. I've attached a .txt file in which the second questions asks, "Kotter’s eight-step model suggests..."
Thank you for sharing the .txt file! I just imported it into Storyline 360 and saw exactly what you're noticing.
I've opened a case with our Support Engineers so we can continue troubleshooting. I just sent over a brief email explaining the next steps. You'll hear from our team shortly!
10 Replies
Hi Mike,
I'd love to help investigate why the apostrophes appear that way after import!
First, I'm having trouble recreating those characters in Storyline 360 Update 40. Are you comfortable with sharing the .txt file for testing?
You can either:
So the issue isn't with the template as the template just has regular quotation marks, both forward and backwards facing. These import into Storyline 360 as: ‘and ’.
So in other words, if I wrote, "Have a nice day" it would import from Notepad as ‘Have a nice day’
I'm pretty sure the issue is that I need to tell Storyline to just use regular "straight" quotes and not the curved ones, but I'm not sure how/where to do that, or even if it's possible.
Hi Mike,
Thank you for sharing those details!
I tried recreating the issue as well in Storyline 360 Update 40, but I am also not seeing those characters after import. Here is what my sample slide looked like after importing the .txt file using Notepad:
May I ask if you could share the .txt file with us for further troubleshooting? You could either share it to this thread or share it with us privately here. We'll let you know our findings and will delete it after having a closer look!
I shared a .txt and a template file with this in another thread. Sorry, but I don't have time to dig for it right now.
Hello Mike!
I looked around for the thread, and unfortunately, I don't see any .txt files attached to any of your replies! Let us know if you find the thread and we'll continue investigating!
The issue isn't with the text file, it's either my machine or an issue with the software when trying to import the text file. I've attached a .txt file in which the second questions asks, "Kotter’s eight-step model suggests..."
That will import into Storyline as:
Kotter’s eight-step model suggests...
Hi Mike!
Thank you for sharing the .txt file! I just imported it into Storyline 360 and saw exactly what you're noticing.
I've opened a case with our Support Engineers so we can continue troubleshooting. I just sent over a brief email explaining the next steps. You'll hear from our team shortly!
I appreciate the follow-up.
Any resolution on this? I'm seeing the same with apostrophes. See attached.
Hi Liz!
Thanks for providing a sample file. Referencing Mike's case, we uncovered:
Import the modified .txt file, and let me know if you see an improvement! 😊
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