Arabic Character Display Problem

Jun 23, 2015

Hi,

I had a Arabic character display problem between Storyline file and Published HTML file. Please see the attached screenshot, In which I have deleted the character “م” in Storyline and the character is still visible in HTML file.

Thanks,

Muthu

4 Replies
Christie Pollick

Hi, Muthukumaran - Welcome to the community! Sorry to hear you are experiencing issues, and in case you haven't come across this information, I wanted to provide some links regarding Supported Languages in Articulate Storyline, as well as Enabling Right-to-Left Character Support. 

There are a few things we can try to rule out some commonly-seen issues. First, please make sure you are working locally as described here, and you may want to try importing the file into a new file. If you are still having issues, you might want to try to repair Storyline. Also, could you please ensure that you are utilizing the most recent SL2 Update? Info on Update 5 can be found here. Please let me know if that helps, or if you still need assistance. 

This discussion is closed. You can start a new discussion or contact Articulate Support.