Arabic fonts recommendation

Hi Sara,

Which font(s) have you tried using so far?

Have you tried using Arial Unicode MS? If not, can you try that font and see if it solves the issue?

Thank you so much!

It solved my problem. I guess the problem was not using a Unicode font. Is there any other Unicode font that is supported in Storyline for Arabic text? Or is it a general concept for all Unicode fonts?

Hi Sara,

Other Unicode fonts, like Microsoft Sans Serif, should work as well. Let us know if you run into any more issues with this!

Hi, I have the same problem. I tried Arial Unicode MS, and I got problems in Google Chrome.

I tried Microsoft Sans Serif font, and I got problems in Microsoft Edge, Rubik font has the same problem.

Is there any font that works OK in Arabic for all browsers?

Attached example of the problem. a word in Storyline 3 and in Edge (Microsoft Sans Serif font)

So sorry you're running into this issue, Miri. 

A few questions to help us explore our next steps:

• What Storyline 3 update are you using? You can find this detail by clicking on the Help tab, then About Storyline.
• Do you have Modern Text enabled?

And if you're able to share a sample slide with our Support Engineers for testing, that would be gold! You can send it privately to our team here. They'll take a closer look, and will delete it after troubleshooting. 

Hi;

I enabled the 'Modern Text' and it solved the problem. I used Rubik font and my Arabic reviewer replied it became OK. 

Thanks for the fast solution - Miri