Articulate Mobile Player App – Authentication issue

I have the Artiulate Mobile Player App loaded on a work iPad, I want to load Storyline 2 files onto the iPad so I can play them during face to face sessions.

This App won’t accept content from an authenticated site. Is there a way around this (other than using an open site)? Our security policy won’t let us down load from open sites. Or can you say if there are plans to build this functionality into the app? Or is there an alternative App?

Is this the right place to get support for this?

Any help would be appreciated.


1 Reply
Leslie McKerchie

Hello Floss and welcome to E-Learning Heroes :)

Yes, you are in the right place. We can certainly help you out with this.

I assume you are publishing to an LMS perhaps? The best experience with the Articulate Mobile Player and an LMS happens when the course is published to Tin Can API. You can read more here.

Have you looked into publishing without the Articulate Mobile Player setting? You can certainly utilize the course in HTML5 output as well if you are having difficulty. This document explains how Storyline determines which version of the content to display.

Be sure to publish and upload to the intended environment, then share a link to the course that you open on your iPad for best results.