Articulate Mobile Player video problems
I have published a Storyline 3 file for use in Articulate Mobile Player but unfortunately I'm disappointed with the results!
Some of my slides contain more than 1 video eg there is a main video played automatically then smaller videos showing certain indicators that play when triggered by a set time on the timeline (that effectively show a zoomed in view of something on the main video that changes). It seems the AMP can only have 1 video on a slide playing at once because when one of the smaller videos plays it stops the main video! So my slides don't work even though they work perfectly in the 'preview' in Storyline. (I guess a workaround would be to put the small videos in a layer?)
Volume is set to 'mute' on the videos but in AMP the video plays with audio! I had a look at the MP4 files in the 'output' folder and found it strange these contain audio when I have set 'mute' in the Storyline file. When the video files are being encoded during publishing why not use the logic 'if volume = mute then remove audio'? (again I could workaround by going through every video and removing audio but that takes time and I expect the 'mute' option in Storyline to work)
Works ok in Flash in Internet Explorer. The HTML player for tablets is a bit 50/50; sometimes works sometimes doesn't eg videos sometimes missing, then will appear, sometimes have audio sometimes don't. Not sure if it needs a bit of buffering time hence why I want to use AMP with offline mode!
Storyline 3 Update 2, iPad Pro iOS 11.0.1 with AMP 4.1
Are these known issues? If not I'd appreciate it if someone from Articulate could investigate.