Did you manually update the files or use the Articulate Updater to do so? I'd recommend using the latter and once you've republished and uploaded the content to your LMS or server, I'd also look at clearing out the cache/history of the browser to ensure it's pulling the new version of the course vs. accessing the cached version.
I used the Articulate Updater. I scanned my output folder and it identified the isolaunch.html file in the root folder of the lesson I am trying to update. I updated this file and reuploaded the entire lesson to the serve I use. I have tried clearing the cache/history of the browser to no avail.
I have not tried republishing with Articulate Storyline 10, but as I said I would like very much for the Updater to work instead because of the amount of content I would be faced with republishing.
I think we'll need to take a look at your log files (it's in the root of your My Documents folder) and the updated output folder to see what's going on. It'll be best to share this in the form of a support case so that you can work directly with our Support engineers. Can you locate and upload those items here?
3 Replies
Hi Derek,
Did you manually update the files or use the Articulate Updater to do so? I'd recommend using the latter and once you've republished and uploaded the content to your LMS or server, I'd also look at clearing out the cache/history of the browser to ensure it's pulling the new version of the course vs. accessing the cached version.
I used the Articulate Updater. I scanned my output folder and it identified the isolaunch.html file in the root folder of the lesson I am trying to update. I updated this file and reuploaded the entire lesson to the serve I use. I have tried clearing the cache/history of the browser to no avail.
I have not tried republishing with Articulate Storyline 10, but as I said I would like very much for the Updater to work instead because of the amount of content I would be faced with republishing.
Any other tips would be greatly appreciated.
Hi Derek,
I think we'll need to take a look at your log files (it's in the root of your My Documents folder) and the updated output folder to see what's going on. It'll be best to share this in the form of a support case so that you can work directly with our Support engineers. Can you locate and upload those items here?
This discussion is closed. You can start a new discussion or contact Articulate Support.