I have a problem with downloading Storyline content on my tablet.
The error message says "Articulate mobile player cannot access this content".
This is what I did :
I have published my storyline content for web and marked the box "to use articulate mobile player" making sure my web server doesn't require learners to login to view content. But when I click on the link to launch the storyline content, the Articulate mobile player application opens but displays an error message.
You could upload the content to Tempshare if you'd like to compare the server behavior or you can reach out to our team here to take a look since it sounds like you've already done some troubleshooting.
I have finally managed to download Storyline content on my tablet! It was a problem of server accessibility. My server directories were locked with a referer. It's now working well!
3 Replies
Hello Sylvaine,
Sounds like you've done some investigation because we typically do see this error when the user is required to login.
We have some documentation here on that.
You could upload the content to Tempshare if you'd like to compare the server behavior or you can reach out to our team here to take a look since it sounds like you've already done some troubleshooting.
Hello everyone,
I have finally managed to download Storyline content on my tablet! It was a problem of server accessibility. My server directories were locked with a referer. It's now working well!
Thank you for your help Leslie
Hi Sylvaine,
So happy to hear you were able to get it working, thanks for that update!
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