I just finished installing Storyline 3 and when I try to launch it I get an error message shown in the attachement below. I Try re installing multiple times , but nothing , still the same issue. Any assistance will be appriciated.
Hi Jonathan - Sorry to hear that you ran into difficulty with this. I'd advise that you work directly with our support engineers here so that we can take a look at your installer logs if needed.
6 Replies
Hi Jonathan - Sorry to hear that you ran into difficulty with this. I'd advise that you work directly with our support engineers here so that we can take a look at your installer logs if needed.
Will do. Thank you
Thanks Jonathan - I see where you reached out to our team (01074405) and I will follow along as well.
I popped in to check on your case this morning Jonathan and it looks like Eloisa is assisting you. I'll continue to follow along.
Hello,
So there was an update today for Windows , and I did it and it somehow fixed the issue.
Well that's good news Jonathan and I appreciate you sharing that update in your case as well :)
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