SergeBenamram
2 years agoCommunity Member
Attachment problem
Hi,
I recently have a problem with attachment files in SL360 modules, the file in attachment is missing in the module, can you fix this problem please?
Thanks
Hi,
I recently have a problem with attachment files in SL360 modules, the file in attachment is missing in the module, can you fix this problem please?
Thanks
Hi Serge,
Thanks so much for reaching out. Happy to help!
In order to assist you further, I have a few questions:
Feel free to share your Storyline file here in this thread or privately in a support case. We'd be happy to take a closer look at your specific setup!
Hi,
Thanks for your quick answer !
My SL version is the last one and the file I have attached is a pdf file.
In fact, this morning the problem has been resolved, I have reduced the file name from around 50 to 40 signs, so maybe it was the problem, I don't know but now it works ;)
Bye
Serge
Hi Serge,
I'm so glad you were able to resolve your issue!
If there's anything else you need, don't hesitate to ask!