I have attached one document and two URLs to my references tab, but only the document saves - the URLs disappear as soon as I exit the player setup. Please advise. Thanks
Thanks for joining the community and sorry you're having this issue! Make sure to give your URL both a title and a complete, full URL address, and then click Save. Finally, you must exit out of the Player Properties window by clicking "OK" and not "Cancel" or the "X" in the top right corner, or the changes you've added or made won't be saved. If you are following these steps, but are still having this issue please submit to us your .story file here in the forum, or follow this link to submit a support case.
That worked, sort of. The attachments are there now, but when I publish the project (web), the attachments tab (I renamed it from Resources) shows a blank screen. See screen shots.
3 Replies
Hi Emily,
Thanks for joining the community and sorry you're having this issue! Make sure to give your URL both a title and a complete, full URL address, and then click Save. Finally, you must exit out of the Player Properties window by clicking "OK" and not "Cancel" or the "X" in the top right corner, or the changes you've added or made won't be saved. If you are following these steps, but are still having this issue please submit to us your .story file here in the forum, or follow this link to submit a support case.
Thanks!!
Hi Emily! Any way you can upload the .story file here in the forum so I could take a look at this?
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