Audio "blips" HTML5 (Storyline 2)

Apr 14, 2016

I have created a course that works perfectly on desktop browsers, but I am experiencing some glitchy audio issues when viewing on mobile (of course).

The problem is pretty simple--just little audio blips here and there. They are always in the same place for every person who has tested. The audio cuts out for a fraction of a second and then resumes.

We have tested in mobile Safari and Chrome and experience the same issues in both places. We cannot publish with AMP because of tracking limitations with the client's LMS.

Anyone else had this problem and been able to fix it?   

1 Reply
Christie Pollick

Hi, Elisia -- Thanks so much for reaching out and sorry for your difficulties! It sounds like you are using the instructions here with respects to Publishing for Mobile Devices, and that you are testing in the intended environment, so perhaps it would be best if we were able to take a closer look at your file. Please use this form to share your file if you prefer private review and we'll be in touch! :)

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