Audio files are not importing

Apr 20, 2024

I have tried every single type of audio file and converting the bit rate. I have tried uninstalling reinstalling a previous version. I have tried opening up new projects, still cannot import any audio. Please help!

1 Reply
Steven Benassi

Hi Hailey!

Sorry to hear you're having trouble importing audio files into a Storyline course!

I see that you've already opened a support case and connected with my colleague, Philam. You're in excellent hands troubleshooting with him, and we can continue the conversation through your case to keep all information in one spot.