Audio Files not Importing with Powerpoint

When I import a pptx file, the audio for each slide doe not come with it.

 

The article at https://articulate.com/support/article/m4a-audio-files-in-powerpoint-arent-imported-into-articulate-storyline say this was fixed in V8.

 

I purchased storyline in Feb 2017, so it should have the update but the problem still persists. help?

1 Reply
Alyssa Gomez

Hi there Ann,

Let's see if we can get this straightened out! Here are a few of my initial thoughts before we dive any deeper:

  • What version of PPT are you using? 
  • Are both the Storyline file and the PPT file saved to your local hard drive?
  • Have you seen this with multiple PowerPoint files, or just the one in particular?
  • Is the file name of your Storyline or PPT long, or does it contain special characters?