I'm having an issue where audio from a web object video in one slide will play in another slide once another web object video is playing. This happens for some users and not others. Is there any way of forcing a web object to cease playing once you've left the slide? Perhaps someone has a piece of javascript that shuts a web object down once you click to progress to the next slide? I'm using Storyline 1.
Hi Leslie, it's an issue for some users, and not others. Not all the developers have the issue either. I wonder is it something to do with the auto-load feature on the web object? If there was some javascript that could close/mute the current web object which I could link to the button that progresses the slide it would help me greatly, as I can't affect the web object through the SL triggers and my javascript skills are rudimentary.
I've attached a stripped down version of the story file here. The issue of the audio from one web object playing over another is evident here too, so hopefully you can see the issue on your side. If there was anything you could do within Storyline one's native controls to fix the issue I'd be most grateful.
Hello David - Thanks for sharing your .story file so that I could take a look.
I published the course to SCORM Cloud, but I did not hear any overlapping of web objects.
Do you experience the behavior in my published course? If so, let me know which browser you are utilizing, but if not, I'd follow up with your LMS team.
Thanks for the fast response. I didn't see any problems with your published course, but one of the issues is it's not always replicated for every user, would that be a browser issue do you think? If you view it locally do you get any overlap?
Hmm, is there a browser that consistently gives you difficulty? I did not test viewing locally as that is not an ideal testing environment and we recommend uploading/testing to the environment that it was published for. Previewing of course doesn't work due to the web objects.
Personally I've never had an issue testing the web objects on Scorm Cloud, I've only ever seen the problem locally, and as you say, that's not an ideal testing environment. The issue has been reported by some users, who are obviously using a variety of browsers to view the content.
8 Replies
Hi David!
Sorry to hear that you ran into an issue with the audio playing.
Are you able to replicate the issue consistently? Would you be able to share the .story with us to take a look and the steps to replicate?
Hi Leslie, it's an issue for some users, and not others. Not all the developers have the issue either. I wonder is it something to do with the auto-load feature on the web object? If there was some javascript that could close/mute the current web object which I could link to the button that progresses the slide it would help me greatly, as I can't affect the web object through the SL triggers and my javascript skills are rudimentary.
I can't share the file sadly.
I understand David - and JavaScript is not a specialty of mine either nor could I assist in supporting it.
Hopefully someone in the community will be able to chime in and assist.
Hi Leslie,
I've attached a stripped down version of the story file here. The issue of the audio from one web object playing over another is evident here too, so hopefully you can see the issue on your side. If there was anything you could do within Storyline one's native controls to fix the issue I'd be most grateful.
Hello David - Thanks for sharing your .story file so that I could take a look.
I published the course to SCORM Cloud, but I did not hear any overlapping of web objects.
Do you experience the behavior in my published course? If so, let me know which browser you are utilizing, but if not, I'd follow up with your LMS team.
Hi Leslie,
Thanks for the fast response. I didn't see any problems with your published course, but one of the issues is it's not always replicated for every user, would that be a browser issue do you think? If you view it locally do you get any overlap?
Hmm, is there a browser that consistently gives you difficulty? I did not test viewing locally as that is not an ideal testing environment and we recommend uploading/testing to the environment that it was published for. Previewing of course doesn't work due to the web objects.
Personally I've never had an issue testing the web objects on Scorm Cloud, I've only ever seen the problem locally, and as you say, that's not an ideal testing environment. The issue has been reported by some users, who are obviously using a variety of browsers to view the content.
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