Audio is not working in the marker

Jun 27, 2014

I have added 9 markers to the picture in a slide. I have also added title and audio to each marker, but it is not working. When I hover or click on the marker the audio is not played as well title is not displayed.

Can someone help in this regard.

1 Reply
Ashley Terwilliger-Pollard

Hi Anne and welcome to Heroes!

First, I would make sure that the images you're trying to import, as well as your project files, are all local.

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).

If you'd like to share a copy of your .story file here for us to take a look at, we'd be happy to check it out. 

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